We offer qualitative research delivered by those with direct experience. We can design, deliver and disseminate based on a variety of research techniques on all social issues, placing direct experience at the heart of the process. We work with existing support services such as housing resettlement and drug and alcohol support services, as well as community initiatives such as food provisions to find out what is really happening, what really matters and what changes should be made.
Research Case Studies
CURRENT PROJECT: The Many Worlds of Walmgate (2026)
The Many Worlds of Walmgate celebrates the stories, cultures and creativity of Walmgate through community workshops, events and shared experiences.
CURRENT PROJECT: Housing Resettlement Review (2026)
Lived Insights has been commissioned by City of York Council to explore how housing resettlement services can better support people.
CURRENT PROJECT: Best Start in Life (2026)
A community-led research project putting York families at the heart of improving early years support, ensuring every child has the best possible start in life.
Desperation of Poverty Life (2056/2026)
This Lloyds Bank Foundation funded research explores York’s Local Welfare Safety Net, with the aim of improving how support schemes are designed and delivered to better meet the needs of residents.
DWP Collaboration: Shaping the Right to Try Work Policy (2025)
Miles joined DWP meetings at Caxton House, using lived experience to help shape how people may receive future welfare support.
Dear Prime Minister letters (2024/2025)
A member of Lived Insights wrote and had published one of 15 letters, in collaboration with the Let's End Poverty 'Dear Prime Minister letters’ campaign.
Outside Influence
Outside Influence is a community-led research initiative that seeks to strengthen participatory democracy.
York Drugs and Alcohol Strategy
In collaboration with Imogen Blood Consultancy, we listened closely to people’s personal experiences with York’s Drug and Alcohol services.
York Housing Resettlement Review
In collaboration with City of York Council, we had the opportunity to talk with over 100 individuals connected to housing resettlement services.